File a Claim

The fastest way to reach us with your claims

Manage Your Policy

Make changes to your contact information and trip details.

Our Promise to You

Our Guarantee

If you're not completely satisfied, you have 10 days (or more, depending on your state of residence) to request a refund, provided you haven't started your trip or initiated a claim. Premiums are non-refundable after this period.

Trip Insurance

Whether you’re flying halfway across the country or halfway around the world, Trip Insurance from Allianz Global Assistance helps you plan for the unpredictable. If an unexpected wrench interferes with your trip, you can have financial protection from a global leader that covered over 13 million people last year. Benefits of Trip Insurance include: 

• Up to 100% cash back for covered trip cancellations, delays, and interruptions 
• Reimbursement for the covered purchase of reasonable additional personal items purchased during your trip when baggage is delayed for longer than 24 hours 
• 24/7 hotline assistance

Terms, conditions and exclusions apply. This product may not be available to residents of all states.  Insurance benefits are underwritten by either BCS Insurance Company or Jefferson Insurance Company depending on the insured’s state of residence.

Benefits Level of Coverage*
Trip Cancellation Protection

Provides reimbursement for non-refundable trip payments and deposits if a trip is cancelled for a specific covered reason.

Up to amount purchased
Trip Interruption Protection

Provides reimbursement for the unused, non-refundable portion of your trip and for the increased transportation costs is takes for you to return home or to continue your trip due to a covered reason.

Up to amount purchased
Emergency Medical Benefit

Provides reimbursement for losses due to covered medical and dental emergencies which occur during your trip

$10,000
Emergency Medical Transportation

Provides medically necessary transportation to the nearest appropriate facility. Also reimburses the covered costs of your transportation back home.

$50,000
Baggage Coverage

Provides reimbursement if your luggage is lost, damaged or stolen while you are traveling.

$500
Baggage Delay Coverage

Provides reimbursement for reasonable clothing, toiletries and other essential items purchased during your trip if your luggage is delayed for at least 24 hours.

$100
Travel/Trip Delay Coverage

Reimburses you for additional expenses due to a covered delay of six hours or more. Some plans may also cover lost prepaid trip expenses due to covered travel delay, depending on the product and state. Please see your insuring agreement to verify whether your insurance plan includes this coverage.

$150
Change Fee Coverage

Provides reimbursement for fees to change the dates on your airline ticket.

$150
Concierge

Provides you with information about your destination before you travel and can help you select restaurants, reserve golf tee times or secure tickets to local events.

Included
24-Hour Hotline Assistance

In the event of a covered travel or medical emergency, multilingual representatives offer round-the-clock assistance, whether you need emergency cash, flight information, legal assistance, a message sent home or help dealing with a medical emergency.

Included
Get a Quote

*Benefits are provided on a per person basis unless noted otherwise.

**Review the Terms & Conditions of this Coverage

Terms, conditions, and exclusions apply.

Plans may not be available to residents of all states.

Travel Insurance in Action:

"Allianz representatives were quick to respond to my emails and phone calls.  I received constant updates concerning my claim and received my refund check extremely quick!  Wonderful company to do business with." 

~ Bailey C.

Frequently Asked Questions

Q. Can I change the details of my insurance policy?
A. Yes. For faster service, you can modify your policy online by clicking on the "Manage Your Policy" tab located on upper left-hand side of the homepage.