Skip to Content
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
Welcome to the Customer Self-Service Center, where you can manage, modify, and review your travel insurance policy.
Managing your policy is easy.
You can make changes, request policy documents, or cancel your policy.
Simply enter the required information below to get started.
Enter Your Policy Number
(and one additional field to retrieve your policy)
When is the best time to purchase trip insurance?
Ideally, to make sure you're eligible for existing medical conditions coverage and supplier financial default protection, you must purchase your traip insurance within 14 days of making your original trip deposit unless otherwise specified in your particular plan. Coverage limits may vary based upon your chosen plan, however, you can still buy a policy up until the day before you leave on your trip.
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.