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Manage Your Policy

Make changes to your contact information and trip details.

Your Satisfaction is Our Goal

When you purchase a travel insurance plan from us, you have 10 days to review the coverage details. If for any reason you wish to cancel the plan, we’ll refund your money as long as you haven’t already traveled or filed a claim.

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How Can We Help? Assistance is our business - simply select one of the categories from the drop-down menu below, and a member of our customer service team will respond to you within 48 hours.

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Please note: Insurance products offered on this site are provided by Allianz Global Assistance, a third-party provider. As a customer you are subject to privacy policies and terms of use of Allianz Global Assistance.

Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.