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We’re sorry if your trip didn’t go exactly as you planned. However, we’re glad to provide you with a quick and simple way to file your travel insurance claim. It’s just one more way we help make things easier for you.
To get started, we need to find your policy using the
search tools below. We will look up your policy using your Policy ID Number or Email Address, as well as
your Trip Departure Date or Insurance Purchase Date. For reference, your policy ID Number is located
within your Letter of Confirmation.
Enter Your Policy Number
(and one additional field to retrieve your policy)
How do I cancel my policy?
For faster service, you can cancel your policy online from the “Manage Your Policy” tab located on the upper left-hand side of the homepage. For a full refund of your premium, you must cancel within 10 days of purchase and have not filed a claim or attended your event.
If you have questions or need help filing your claim, call one of our travel professionals at 1-800-284-8300
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.