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We’re sorry if your trip didn’t go exactly as you planned. However, we’re glad to provide you with a quick and simple way to file your travel insurance claim. It’s just one more way we help make things easier for you.
Managing your policy is easy.
You can make changes, request policy documents, or cancel your policy.
Simply enter the required information below to get started.
Enter Your Policy Number
(and one additional field to retrieve your policy)
How do I determine if I have supplier financial default coverage?
Please review your plan's terms, conditions and exclusions. Generally, you are covered for the specified amount of Trip Cancellation/Interruption purchased in the event a covered supplier financially defaults as long as all of the conditions listed below are met:
1) You purchased a plan with Trip Cancellation or Interruption coverage within 14 days of paying your initial trip payment or deposit.
2) The financial default occurs more than seven days after the policy's effective date.
3) You use a travel supplier (other than the organization from which you purchased this insurance or their affiliate companies) listed as a covered supplier at the time of insurance purchase.
A list of these covered suppliers can be found by clicking here
If you have questions or need help filing your claim, call one of our travel professionals at 1-800-284-8300
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.