Common Protection Questions

Purchasing Travel Protection How do I purchase travel protection online? Why can't I buy coverage on the day of my trip? Do I need to complete all the information requested on the application? Can I receive a confirmation email with my travel protection details? What if I didn't receive a confirmation email? Can I purchase travel protection over the phone? Can I change the trip details on my insurance policy? What is the satisfaction guarantee? Can I speak with a customer service representative to get more information or if I have questions? Benefits of Travel Protection What is travel protection? Why should I purchase travel protection? What is an example of a covered reason for cancellation? What does travel protection cover? What are the types of coverage available? I don't understand the various terms used. Can you explain them? What will the 24-hour assistance service do for me? Doesn't my credit card or auto, homeowner or health insurance provide coverage for me while I'm traveling? Can I cancel my trip for any reason and get all my money back? Are there events or medical conditions that are not covered? Your User's Guide Can I speak with a customer service representative to get more information or if I have questions? Who provides the insurance for these plans? Why isn't my travel protection purchase displayed in my itinerary? Is my travel protection cancelled automatically if I cancel my travel arrangements? I've cancelled my travel arrangements, how do I cancel my insurance policy? When is the best time to purchase travel protection in order to be covered? How do I file a claim? How can I track my claim status?

Return to Orbitz

Home         Privacy Policy         Satisfaction Guaranteed         Terms and Conditions Copyright © 2008 World Access Service Corp.

Access America branded plans are underwrittenby BCS Insurance Company, rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 or 52.401, or Jefferson Insurance Company, rated "A" (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C-XX-01 or 101-P-XX-01, depending on the insured's state. World Access Service Corp., a company of Mondial Assistance, is the producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.