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The fastest way to reach us with your claims

Manage Your Policy

Make changes to your contact information and trip details.

Your Satisfaction is Our Goal

Our Guarantee

When you purchase a travel insurance plan from us, you have 10 days to review the coverage details. If for any reason you wish to cancel the plan, we’ll refund your money as long as you haven’t already traveled or filed a claim.

Benefits Level of Coverage*
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*Benefits are provided on a per person basis unless noted otherwise.

Trip Cancellation/Trip Interruption benefits and coverage limits are per policy

**Review the Terms & Conditions of this Coverage

Terms, conditions, and exclusions apply.

Plans may not be available to residents of all states.

Travel Insurance in Action:

"Allianz representatives were quick to respond to my emails and phone calls.  I received constant updates concerning my claim and received my refund check extremely quick!  Wonderful company to do business with." 

~ Bailey C.

Frequently Asked Questions

Q. Where do I send my required claim documents?

You can upload your completed forms by tracking your claim from the "Claim Center" tab located on the upper left-hand side of the homepage.

If you prefer, you can mail or fax your completed forms to:

Allianz Global Assistance

Attn:  Travel Claims Dept.

P.O. Box 72031

Richmond, VA  23255-2031

Fax:  (804) 673-1469